The NBD Experience
The following list is our core competencies we strive to deliver on every project. We believe that our success as a company is a direct result of how well we deliver the following;
CREDIBILITY
WE WILL diligently strive to establish our credibility with clients by being honest, professional, pleasant and personable.
TRUST
WE WILL strive to build trusting relationships with our clients early on by proving ourselves trust worthy and looking for opportunities to extend trust to our clients.
SCHEDULES
WE WILL set a clear and reasonable schedule at the start of the project and provide clear, concise and ongoing communication with our clients regarding any and all changes that may affect the schedule.
BUDGETS
WE WILL set a clear and reasonable budget at the start of each project and will keep our clients current on any changes that may affect the budget.
CLIENT PROTECTION
WE UNDERSTAND that any negative construction issues – such as cost, scheduling or performance issues that arise between NBD and subcontractors or suppliers are our responsibility and we will protect our owners the best we can.
SOLUTIONS
WE WILL always present at least one solution in attempting to resolve any negative construction issue that may occur.
QUALITY
WE WILL insist that all workmanship and services are at or above ’industry quality standards.’
CHANGE ORDERS
WE WILL strive to eliminate as many cost issues as possible during pre-construction and construction so change order costs, if any, are minimized for our client.
PAINLESS PUNCH LIST
WE WILL conduct a pre-punch walk-thru to take care of as many items as possible prior to the final walk-thru with the client. We will complete punch lists within (10) working days.
FOLLOW UP SERVICE
The project superintendent will follow-up with the owner within (2) months of completion. The project manager will perform a one year warranty walk through visit to address any construction issues that the client may have. Any client requests for assistance during the one year warranty period will be responded to by the next business day by the PM and/or the Superintendent.
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